Instacart support volume is very high right now – it will take a few days for the refund to appear on your account so thank you in advance for being patient. You will receive an email from Instacart letting you know the amount that will be refunded to your account. Instacart+, which costs 99 per year, waives the delivery fee for all orders over 35 and reduces the minimum service fee to 2 percent of your grocery total. When you are finished, tap “submit issues”.
Select the reason for the refund (wrong item, missing item, damaged item, etc). Rate your order 4 or less stars or tap “Report an issue”.Ĥ. Tap the “Rate Order” button at the bottom of the screen.ģ. Go to the Instacart app and tap the account icon to access your account select “Your Orders” to find the purchase with the item you would like a refund for and tap on that order.Ģ. You will receive an email from Instacart letting you know the amount that will be refunded to your account.įor an order placed through the Instacart App, follow these steps:ġ. Then select the item and tap “submit issue”. Tap “Report an Issue” below the comment box and select the reason for the refund (wrong item, missing item, damaged item, etc).
Tap the link, and tap “next” and rate your experience.ģ. When your order is completed, you will receive a text with a link asking you to review your order.Ģ.
You may still get a refund for items purchased online by following a set of the directions that are applicable to your purchase.įor an order placed through our Price Chopper app, follow these steps:ġ. IMPORTANT: Items purchased online can not be returned to the store.
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